intergr8 it

Out of the box, the CRM 2011 Customer Portal is integrated with LiveID authentication.  While this is a great example of an integrated authentication provider, it may not be the ideal solution for your business and it’s certainly a tricky configuration to get working in your debug environment.  All is not lost. It’s a very simple process to convert the out-of-the-box Customer Portal to use Forms Authentication and the SqlMembershipProvider.

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“LinkedIn is an Internet platform company focused on connecting the world’s professionals. The LinkedIn website launched in 2003 and is the world’s largest professional network with more than 90 million members, representing every country and executives from every Fortune 500 company.”

With that amount of information, integrating with the LinkedIn solution can provide a vast amount of valuable CRM information covering company profiles, employee lists, interest groups and individuals.

Access to this information is now available through the newly released LinkedIn Platform API. Let your users bring LinkedIn profiles and networks with them to your site or … Continue Reading

Dynamics CRM 2011 is delivering the “Power of Productivity” to a worldwide audience with today’s release of its online CRM solution.

Featuring powerful marketing, sales and customer service functionality, a familiar Office based user experience and a fantastic introductory rate, its hard not to ignore Dynamics CRM as a complete customer relationship solution for any sized business.

The buying and selling of goods and services over the internet (commonly known as e-commerce) allows you to carry out business with your customers 24/7/365 without the barriers of time or distance.

Predictions for 2011 show a dramatic increase in the number of online purchases. The downturn in the economy has resulted in customers being more “bargain savvy” than ever before, spending time to research, compare and identify the best price possible. An increase in the number of mobile and tablet devices in use mean that access to the internet is simpler than ever pushing the number of online purchases to an all time high. Continue Reading