Add an item to a CRM 2011 queue using javascript
Tags: javascript, queue, TargetQueued
Here’s a nifty little CRM2011 javascript function to add records of type targettype, with the uniqueindentifier, recordid, to a queue identified by queueid.
var addtoqueue_xmlHttpRequest = null;
function AddToQueue(targettype, recordid, queueid) {
var header = context.getAuthenticationHeader();
var target = “TargetQueued” + targettype; //http://msdn.microsoft.com/en-us/library/bb959372.aspx
var routetype = “Queue”;
var xml = “” +
“<?xml version=\”1.0\” encoding=\”utf-8\”?>” +
“<soap:Envelope xmlns:soap=\”http://schemas.xmlsoap.org/soap/envelope/\” xmlns:xsi=\”http://www.w3.org/2001/XMLSchema-instance\” xmlns:xsd=\”http://www.w3.org/2001/XMLSchema\”>” +
header +
” <soap:Body>” +
” <Execute xmlns=\”http://schemas.microsoft.com/crm/2007/WebServices\”>” +
” <Request xsi:type=\”RouteRequest\”>” +
” <Target xsi:type=\”” + target + “\”>” +
” <EntityId>” + recordid + “</EntityId>” +
” </Target>” +
” <SourceQueueId>00000000-0000-0000-0000-000000000000</SourceQueueId>” +
” <RouteType>” + routetype + “</RouteType>” +
” <EndpointId>” + queueid + “</EndpointId>” +
” </Request>” +
” </Execute>” +
” </soap:Body>” +
“</soap:Envelope>” +
“”;
addtoqueue_xmlHttpRequest = new ActiveXObject(“Msxml2.XMLHTTP”);
addtoqueue_xmlHttpRequest.Open(“POST”, “/mscrmservices/2007/CrmService.asmx”, … Continue Reading
